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Antivirus Information
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Important note : If you have an antivirus software installed on your computer, keep
it updated or remove it from your system and replace it with new antivirus software.
Don't get us wrong, antivirus software is valuable to protect your computer system from the many viruses
and worms that are designed to attack it, but if it is not updated regularly you are running the risk
of a major computer lockup or crash if a new virus or worm gets in.
Please note that most antivirus software have many versions and these images are only used to demonstrate
a problem many users encounter soon after the antivirus software gets updated or if the subscription expires.
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If you cannot view webpages or your email client ( Outlook Express, MS Outlook, etc.)
begins to have problems sending or receiving email, perform the following steps to turn off part of the
antivirus software.
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NOTE : Disabling the software does not
always turn it off completely. In extreme cases, if the antivirus software has been expired for a long
time, uninstalling part or all of it may be the only solution. Try to repair Internet Explorer or install
a newer version before thinking of uninstalling the antivirus software.
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Other versions of Norton.
Click Tools,
Click Options,
Click the Auto-Protect tab,
Uncheck the 'Load Auto-Protect when Windows starts' box,
Click OK and OK or Yes on the message,
Then OK or close all the remaining Norton boxes,
Restart the computer, then get online.
Reverse the above process after surfing the Internet and using your email client.
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Other versions of McAfee.
Right-click on the tray icon and click Disable.
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Menu
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Right-click on the antivirus icon as shown
and open it or double-click on the same icon to open the properties box
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These are images from Norton 2002 version.
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Click on the Options Button
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Click on Auto-Protect,
then Uncheck the "Start Auto-Protect when Windows starts up" box.
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After you uncheck the "Start Auto-Protect when Windows starts
up" box,
click the OK Button at the bottom.
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Then click the " X " to close it up,
then reboot the computer.
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Important note : After completing all of this and rebooting the computer, connect to
the Internet and open the homepage. If you can see the homepage, good. If not, you have more troubleshooting
to do.
Surf a few pages and send an email to yourself. Disconnect your Internet connection,
use this page to reinsert the check in the "Start Auto-Protect when Windows starts up" box,
reboot, connect to the Internet and try to view webpages and send / receive email. If you can, fine. If
not, continue your troubleshooting.
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