Open
'Control Panel' and click on 'Phone and Modem Options'.
Enter
the Area Code or City Code you are dialing from and click OK.
Some systems may skip this step; to skip CLICK HERE.
|
Modem Prop. |
On this screen you can click the modems tab to view the modem that's installed
on the computer.
To check for pulse or tone dialing, click the EDIT BUTTON.
|
Modem Prop. |
Click
'Properties' to proceed to the modem properties box in the next frame.|
Modem Prop. |
The 'modem' tab will take you to the next frame in the modem properties section.
|
Modem Prop. |
Click
'Diagnostics' to continue.
If you change the Maximum Port Speed in Windows XP, you may notice that after all these steps are complete, XP may have changed the Speed back to 115200 ; no sweat, it may still work properly.
|
Modem Prop. |
The customer can click 'Query Modem' to test the modem or you can click the 'Advanced'
tab to proceed to the nest step.|
Modem Prop. |
In
this section the customer can enter the 'Init String' to improve the performance
of the modem, or you can click the 'Advanced Port Settings' button to view
the next frame.
The 'Extra Settings String' ( ATZ ) may work on some 56K modems, for the best string for your particular modem go to www.restartoffice.com/init.htm and choose the init command that matches your modem.
|
Modem Prop. |
The
Tech can get a response from the customer concerning the current 'General Settings'
in this frame. The 'Advanced' tab produces the next frame.|
Modem Prop. |
If
everything is ok and set the way it should be, clicking 'OK' will take you to
the beginning of this 'Modem Configuration' support section.|
Modem Prop. |
